Unless you checked “Don't show again”, VictronConnect will warn on each discovery attempt when permissions are not granted or location services are disabled. On Android 5 and later VictronConnect needs access to the phone's location services to be able to scan nearby Bluetooth products. Step 3: Check that VictronConnect has access to the location services The earliest Android version which can be used with Bluetooth is 4.3.Īndroid 5: check for known Android PIN code pop-up bug. If you are using an Android phone, check section 11.2 below for issues particular to Android as well.Īndroid 4.2 or earlier: this Android version is not supported. Watch these instructional videos to learn how to remove the pairing on Android or iOS. Then open VictronConnect and re-pair the product and your phone. To solve this, remove the pairing completely from your phone system menu. The product will only remember the last 10 phones connected to it.
This happens when the PIN code has been changed in the product, or if your Victron product has been connected to too many phones. If Bluetooth was disabled after scanning, you may be able to see your product listed but you won't be able to connect to it.īluetooth bonding information may be outdated. Make sure that Bluetooth is still enabled on your phone. It can be that you are close enough to see the product but not close enough to connect to it. See section 4.3 to learn how you can give your product a Custom Name. Make sure you are trying to connect to the right product. MultiPlus, EasySolar, Quattro, Phoenix Inverter with VE.Bus, and similar products How to create a VictronConnect Service Report VictronConnect on Android doesn't show files opened from email or file manager apps VictronConnect on Windows doesn't find VE.Direct USB connected products
VE.Direct USB driver problem on macOS X 10.9 (Mavericks) Troubleshooting Bluetooth connection issues Stored trends and Instant readout compatibility VictronConnect-Remote (VC-R) – Configuration and monitoring via VRM Updating to a self-supplied firmware file Limitation in opening older settings files Importing and converting a GX Product Family database File How to assign a custom name to your products Bluetooth Smart - Removing from the list of paired devices
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